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12 Month Warranty

2022 EOFY Apollo Phantom & Apollo Air Special Offer - Terms & Conditions

  1. Offer starts Friday 1st July, 2022 at 00:00 AEST. 
  2. Offer ends Sunday July 3rd, 2022 at 23:59 AEST. 
  3. Offer is only valid for the following combinations of products:
    1. Apollo Phantom V2 52V & Apollo Air (base model)
    2. Apollo Phantom V2 60V & Apollo Air Pro
  4. Discount code EOFY52V or EOFY60V must be used for the offer to be applied.
  5. Offer only available while specified inventory is in stock at Electric Kicks.
  6. In the event inventory of any included models sells out then the offer relating to those models will no longer apply.  
  7. These product combinations cannot be changed or swapped. 
  8. No substitutes can be made for either product.
  9. Offer can not be used in conjunction with any other discount or offer running at Electric Kicks, past or present.
  10. The 12 & 24 month Apollo warranties shall apply in their entirety to the Apollo Phantom 52V & 60V, but will not apply to the Apollo Air or the Air Pro. 
  11. In the event the customer wishes to return the Apollo Phantom 52V or 60V for any reason, the corresponding Apollo Air or Apollo Air Pro must also be returned unridden to Electric Kicks before any refund shall be issued.
  12. Customers shall be required to pay any and all costs associated with returning the products, including shipping, merchant fees, payment provider charges, restocking fees, etc. These fees will be deducted from the total refund amount issued to the customer. 
  13. Returned products cannot be exchanged or swapped unless either product is:
    1. unridden, or;
    2. faulty on arrival, or;
    3. damaged on arrival. 
  14. Electric Kicks reserves the right to inspect all returned goods before issuing a refund or replacement. Electric Kicks reserves the right to make the final decision on whether a returned product is eligible for a refund or exchange. 
  15. The receipt of a returned product at the Electric Kicks depot is not a guarantee that the returned products are eligible for a refund or replacement. 
  16. Electric Kicks will not accept returns for products that have been used, or have become damaged as a result of careless or reckless use. This includes but is not limited to:
    1. riding through water or getting the product wet;
    2. assembly using unsuitable tools;
    3. attempted modifications to any part of the product;
    4. attempted repairs by either owner or unauthorised party;
    5. unsuitable storage;
    6. exceeding maximum weight limit of the product;
    7. using the product in an unsuitable environment;
  17. Electric Kicks retains the right to update, change, or cancel this special offer at any time. 
  18. Offer cannot be retroactively applied to any previous purchase of Apollo Phantom (either model) or Apollo Air (either model).
  19. Free Shipping excludes Thursday Island, QLD. 
  20. Electric Kicks reserves the right to cancel any order it deems as suspicious or fraudulent. In the event this happens, Electric Kicks will make several attempts to confirm customer details, but given the short timeframe of the offer, Electric Kicks will not be liable to continue providing the offer retroactively for customers who cannot be contacted to confirm their details during the period of the offer. 
  21. Offer can be used several times per order, and each customer shall have the option to place multiple orders over the term of the special offer while stock is available.
  22. Shipping times vary from state to state. While Electric Kicks endeavours to dispatch all orders within 24-48 hours, we cannot guarantee the service level provided by independent couriers. Electric Kicks shall not be responsible for any late delivery of orders due to problems with the courier.
  23. Warranty is not transferable in the event the original product purchaser chooses to sell the product to a third party. Electric Kicks will not be able to honour product warranty issues claimed by people who purchased their product off a private, 3rd-party reseller. 
  24. For more general terms of service, click here.
  25. For more information on our returns policy, click here.
  26. For more information on our shipping policy, click here.