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Get in touch with our 5-star customer service team!
Electric Kicks is Australia's highest-rated e-scooter & ride store
Call: 1300 054 257
Live chat:Chat Between 9:30am to 5:30pm EST, M - F
Email: support@electrickicks.com.au
Contact Form: Submit an enquiry
Fast, Free Metro Delivery ($199+)
12 MONTH WARRANTY
5-STAR CUSTOMER SERVICE
RIDE NOW, PAY LATER
30-DAY RETURNS
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Top Speed
38 KPH (unlocked)Range
Up to 60 KMWEIGHS
32.3 KGRIDER WEIGHT LIMIT
100+ kgCLIMB ANGLE
25 %Sold Out
WARRANTY & RETURNS
Does Electric Kicks have a warranty policy?
All new products purchased from Electric Kicks come with a 12 month warranty by default.
When can I send my product back to Electric Kicks for a warranty issue?
A product can be returned to Electric Kicks for a warranty issue at any point in the 12 month Limited Warranty period, provided:
The 12 month Limited Warranty starts when the item is dispatched from an Electric Kicks depot, or the day the Customer collects their order from an Electric Kicks depot.
See full Warranty Policy
Electric Kicks has a 30-day return policy, meaning any Customer can return a product, or products included in their purchase within 30 days of that purchase, with the date the order is dispatched from the Electric Kicks depot, or collected by the Customer from an Electric Kicks depot serving as day 1 of this period.
See full Returns Policy
WARRANTY & RETURNS
Does Electric Kicks have a warranty policy?
All new products purchased from Electric Kicks come with a 12 month warranty by default.
When can I send my product back to Electric Kicks for a warranty issue?
A product can be returned to Electric Kicks for a warranty issue at any point in the 12 month Limited Warranty period, provided:
The 12 month Limited Warranty starts when the item is dispatched from an Electric Kicks depot, or the day the Customer collects their order from an Electric Kicks depot.
See full Warranty Policy
Electric Kicks has a 30-day return policy, meaning any Customer can return a product, or products included in their purchase within 30 days of that purchase, with the date the order is dispatched from the Electric Kicks depot, or collected by the Customer from an Electric Kicks depot serving as day 1 of this period.
See full Returns Policy
LIFETIME SUPPORT
Whether you have questions about setting up your ride or you need some product support months (or even years) after you ordered, as an Electric Kicks customer, you’re entitled to lifetime customer support for your products.
You may have a quick question, or a problem you need help solving. Either way, you can contact the Electric Kicks team at support@electrickicks.com.au or phone 1300 054 257 to get all the answers you need.
Electric Scooter Repairs Servicing
Just like any vehicle, from time to time, your e-scooter can break down. Whether that be a dud battery, burnt out controller, puncture, or something else altogether it can be hard to find someone that can fix up your ride & get you back on the road.
But don’t worry - Electric Kicks is here to help.
Our Service Department is now open to all e-scooter riders regardless of whether they purchased their ride from us or another retailer.
We have a full service team of technicians, mechanics, and engineers that have worked on electrical systems to sports cars & electric vehicles. We’ve worked on thousands of electric scooters over the years, and have one of the strongest repair networks in the country.
See full Repairs & Service Information
Top Speed
38 KPH (unlocked)Range
Up to 60 KMWEIGHS
32.3 KGRIDER WEIGHT LIMIT
100+ kgCLIMB ANGLE
25 %Ride Now. Pay Later.
Up to 6 months interest free

Payment Options
Buy Now, Pay Later
Available payment options at Checkout
Free Shipping Australia Wide
Electric Kicks Ships Out Your Order Through Priority Express Couriers, Orders Over $199+ Are Shipped Free Of Charge, Anywhere In Australia*. Generally Orders Are Shipped The Same Day If Ordered Before 12pm.
See Some Advisory Delivery Times Below.
Please note, regional areas may take a little longer:
Melbourne: 1-2 Days
Sydney, Canberra, Adelaide: 2-3 Days
Perth: 2-3 Days (7-10 Days If Not Shipped From Our Perth Warehouse)
New South Wales: 3 - 5 Days
South Australia: 2-3 Days
Australian Capital Territory: 2-3 Days
Brisbane: 4-7 Days
Tasmania: 3-5 Days
Cairns: 7-10 Days
Darwin: 7-10 Days
*Excludes some regional and island areas (eg. Thursday / Christmas Island)
Price Match Guarantee
For over the phone sales:
Mon - Fri: 9:30am - 5:30pm
Sat: 9am - 5pm
All payment options accepted over the phone
At Electric Kicks, we are committed to providing our customers with the best value for their money. Our Price Match Guarantee ensures that you get the lowest price on our escooters, ebikes, and erides. Here is how it works:
Eligibility:
How to Claim:
Provide the following details:
Exclusions: Our Price Match Guarantee does not apply to the following:
Processing the Price Match:
Additional Notes:
Electric Kicks reserves the right to amend or change these terms and conditions without notice.
At Electric Kicks, we are dedicated to ensuring your satisfaction and providing unbeatable value. Feel free to reach out to our Customer Support team at support@electrickicks.com.au or call 1300 054 257, if you have any questions or need assistance!
DESCRIPTION
The ACE-X electric bike by AMPD Brothers is a fat-tyre electric bike engineered to handle both rugged terrains and city streets. Upgraded with a more powerful battery, stronger motor, and hydraulic brakes, the ACE-X delivers excellent and reliable performance all the time.
With its 250W motor (unlockable to 500W), the ACE-X achieves:
Discover a world of adventures with the ACE-X and enjoy smooth and powerful rides on any terrain.
Enhanced All-Terrain Performance
The ACE-X is the perfect electric bike for handling diverse Australian landscapes. Fat all-terrain tyres provide stability and grip on challenging surfaces like sand and dirt, while hydraulic brakes ensure reliable stopping power. In addition, the Shimano gear system helps you smoothly shift between city commutes and trail rides.
Better Power and Range
This versatile fat-tyre electric bike features a robust 250W motor right out of the box, which provides smooth acceleration. For those seeking more, however, this motor is upgradable to 500W, which allows for easier tackling of steep hills and challenging terrain.
On the other hand, the new Samsung battery pack uses 21700 cells that are 30% larger than competitors. This translates to consistent power delivery and an extended 60-KM range on a single charge.
Practical Design
The extended seat on the ACE-X comfortably accommodates two riders so you can enjoy exhilarating rides with a companion. The updated frame design is also compatible with selected cargo accessories for added versatility.
Intuitive Controls
Finally, the ACE-X is controlled by a Custom Master Control unit for better overall performance and user experience. This intuitive system integrates motor controls and ensures efficient power management and smooth operation.
Tailored for the Trail
The ACE-X is ready for every adventure with its sturdy design, adaptive power, and thoughtful tech. Whether you're on dirt trails or city streets, this reliable fat-tyre electric bike delivers a smooth, powerful, and secure ride.
FEATURES & SPECS
| ACE-X | |
| MAX. SPEED | 25 kph 38 kph (Unlocked, for Private Property Use) |
| MOTOR | 250W Limited (500W Unlocked, for Private Property Use) Bafang RMG062 |
| MAX. RANGE | Up to 60 km |
| MAX. RIDER WEIGHT | 180 kg |
| WEIGHT | 32.3 kg |
| BATTERY VOLTAGE | 48V, 15Ah / 720Wh Removable |
| CHARGE TIME | approx. 7-8 hrs |
| CLIMB ANGLE | 25 % |
| TYRES | 20x4.0" Kenda Krusade Fat Mud Tyres |
| OFFROAD | Yes |
| BRAKES | 160mm Tektro Hydraulic Disc |
WARRANTY
Quick summary:
12-Month Warranty
All new products come with a 12-month warranty.
Returns for Warranty Issues
Products can be returned within the 12-month period if:
Warranty Start Date
The warranty starts on the delivery date or collection date.
Coverage
The warranty covers defects in materials and workmanship under normal use.
Exclusions
The warranty does not cover:
Claims Process
Email support@electrickicks.com.au with issue details, photos, and videos.
Service Centres
Repairs can be done at authorised service centres across Australia.
Shipping Costs
Replacement and Repairs
Warranty on Replacements
The warranty does not reset with replacements. Replacement parts are covered for the remainder of the original warranty period.
Questions?
Contact support@electrickicks.com.au.
View our full warranty policy in detail
Remote & Regional Shipping Notice
Please note that due to limited courier availability and increased shipping costs, orders outside metro areas and to regional areas of Australia may incur an additional shipping fee. Some examples include Alice Springs, Katherine, and remote communities outside Darwin; Weipa, Mount Isa, Longreach, Birdsville, and more. If this applies to your order, our team will reach out to discuss the details. You will always have the option to proceed or receive a full refund if you choose not to accept the fee.
We strive to find the most suitable and affordable courier for your area. Thank you for your understanding, and feel free to contact us at 1300 054 257 with any questions.
PEVs, including e-bikes and e-scooters, are sold for recreational use on private property. Laws vary across Australia, and customers are solely responsible for following local regulations. By purchasing, customers accept all risks and acknowledge that Electric Kicks is not responsible for any issues arising from use. See our Terms of Service.
Top Speed
38 KPH (unlocked)Range
Up to 60 KMWEIGHS
32.3 KGRIDER WEIGHT LIMIT
100+ kgCLIMB ANGLE
25 %


The ACE-X has a removable Samsung battery that delivers consistent power and an impressive range.

A robust 250W motor is fitted for smooth acceleration and can be upgraded to 500W for tackling steep hills.

The ACE-X includes an adjustable, frame-mounted cup holder so you can carry your favourite beverages easily.

A LED headlight offers daytime running lamp and low beam options for enhanced visibility and safety.

With Tektro hydraulic disc brakes, the ACE-X ensures reliable stopping power and control across all terrains.
Before using this vehicle, check the applicable local laws relating to your intended use of the vehicle on roads, footpaths, shared paths, bicycle lanes and bicycle paths.
It is the complete responsibility of the Customer to ensure that any products purchased operate by all country, state, and local laws. The Customer assumes all liability and risk associated with the use of Personal Electric Vehicles and holds Electric Kicks, its owners, and its employees free from any liability caused by their use. Please see link to our full terms here: https://www.electrickicks.com.au/pages/electric-kicks-terms-of-service
Our strategic partnerships with Australia's top courier services ensure your ride is shipped quickly and reliably, bringing unparalleled speed and convenience straight to your doorstep.
Read More About Our Delivery Options
Rest assured with every purchase across Australia you are protected by our comprehensive 12-month warranty and straightforward 30-day return policy. Access our extensive network of full-service workshops in most major cities for unparalleled support.
Book A Repair Or Service
Begin your adventure with the confidence that comes from purchasing from Australia's highest-rated e-scooter and e-ride company. Backed by our thousands of 5-star reviews and delighted customers, our dedication to outstanding service is relentless.
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Our commitment to quality and performance means handpicking the best e-scooters, e-bikes, and e-rides from across the globe. We have direct and often exclusive purchase agreements, which means we pass the savings to you. Electric Kicks stands out for stocking only the highest quality products, all warehoused and shipped locally by our team.
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